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White Glove Delivery

Perfect Home Bars – White Glove Delivery
General Terms and Conditions

Description of Service Levels:  (We will track your shipment and notify you of the progress)

Threshold:

Lift Gate, 2-man team for items over 150lbs. Items will be placed in the closest dry area (porch, garage or inside closest door or dwelling)

Room of Choice:

Lift gate, 2-man team, items placed in room of choice, up to 2 flights of stairs, up to 30 minutes of delivery time.

White Glove:

Lift gate, 2-man team, items placed in room of choice, up to 2 flights of stairs, unpacking  & removing carton/packaging, light assembly with hand tools, up to 30 minutes for delivery/ assembly time. (There may be an extra charge for deliveries over 30 minutes)
WHITE GLOVE DELIVERY DOES NOT INCLUDE INSTALLING NAILS OR HARDWARE ON WALLS, OR HANGING WALL MIRRORS.

 

Standard Delivery Hours:   Monday – Friday, 7am to 7pm  /  Standard Delivery Window:  4-hour window

REPORTING DAMAGE: 
1)  Shortages and  visible damage to the carton or product must be noted by the consignee on the delivery receipt.  
2)  White Glove deliveries:  damage must be noted by the consignee at the time of delivery on the White Glove check list..  
3)  Room of Choice or Threshold deliveries: Record any package damage on BOL to qualify for a claim. Product Damage found after the delivery must be reported within 72 business hours from the date and time of delivery.
Customers will be liable for loss or damage if not noted or reported as outlined above.

Below are some examples where extra resources and fees may apply. 

Free Shipping

We provide FREE UPS Ground shipping on all items in the US contiguous 48 states.

Manufacturer's Warranty

Our products are authentic and carry the manufacturer’s warranty.

Authorized Dealer

We are an authorized dealers of all the brands we carry.

Satisfaction Guaranteed

We guarantee your satisfaction with your purchase with us!