Are you searching for the Lowest Price online? Are you tired of spending hours trying to find the best price online? Our market team has researched the Lowest Price online for you. We provide a low price GUARANTEE protection and excellent customer service.
Everyone at Perfect Home Bars works very hard to ensure that we offer the absolute best prices online.
So If you find any another online store that offers a lower price (after shipping and tax) than ours on the same exact manufacturer product we sell, please send us a mail to email@example.com before you make the purchase and we will beat their price. If you had already placed an order with us, we will issue a refund or store credit for the price difference (*) between the lower price and our price up to six months from your invoice date.
(*) Price differences will be calculated on the final price of your purchase. Please contact us before your purchase or within 30 days of your invoice date.
To request your partial refund simply e-mail us a link of the same product on our website and of our competitors’ website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and “buy one, get one free” offers are not eligible
- Our discounts using “coupon code” are not eligible for price match
- The item must be in stock on the competitors’ website. Items from retailers that are not in stock or back ordered are not eligible for price match
- The competitor must be an online store, they may not have a retail location
- The website cannot be a discounter, liquidator, or auction website (example: eBay, Overstock, etc..)
- The item must be new and in stock and must not be an auction item.
- The item must be the same exact manufacturer product number that is in our website. Price cannot be below our cost. We do not match discontinued items.
- The competitor must be an Authorized Retailer of the item in question. Comparison internet sites must be authorized US dealers
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax if applicable
- Price adjustments and matching do not apply to any “Super Sale” price that we may offer on our website, and also do not apply to Howard Miller, Ridgeway, Hekman, Schneider or any other brand with price restrictions
- We reserve the right to determine if the item qualifies for our Price Matching Guarantee
We provide FREE GROUND SHIPPING on most items in the US contiguous 48 states (*). Free shipping offers will be noted on the product page for all products that have free ground shipping offer.
(*) Free shipping is not available in Hawaii, Alaska, Puerto Rico, Virgin Islands or Canada. For international orders, customer is responsible for all import duties due to your government. Shipping charges may apply to some products due to the size.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization of your credit card, and we will reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the payment and submit your order for shipment.
If your order is in stock, we will to proceed to process the charges to your credit card, and the item will ship within 5 business days from the date of your order. We will send you the Tracking Information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive Tracking Information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We strive to ship your orders as quickly as possible. Our regular business days for shipping and delivery are from Monday through Friday. The calculated ship time frame does not include the date the item was shipped out. For example: if 2nd. Day air is selected, and item is shipped on Monday, it will not be delivered until Wednesday- Monday is not considered in the shipping time frame.
Once the item is shipped, it will take a few additional business days to be delivered. Most of our products are shipped via UPS or FedEx Ground. For ground shipping, we do not guarantee the ship date or the delivery date. If you need to receive your order by a certain date, we recommend you to ship your order via Air shipping. Please contact us to request expedited shipping. We can expedite your order via Next Day Air, Second Day Air, or Third Day Air, where available. If you have any questions regarding our AIR RUSH SHIPPING, please call us at 864-663-2271.
Oversized items such as cabinets or home bars will be shipped via reliable truck Freight Company. They will carefully transport your merchandise. Once the item is shipped, normally, it will take approximately 5 to 10 business days or more for delivery depending on customer’s shipping address. Once the item has arrived within proximity of local area, the trucking company will call you to arrange a delivery time with you. Please give at least one day full window of time for the company to deliver the shipment depending on the local trucking company’s schedule. Trucking company schedules are regularly Monday through Friday during their regular business hours. Delivery unpacking and packaging removal are free for certain selected items.
It is the customer’s responsibility to open the packages and carefully inspect the items upon arrival, before signing the delivery papers and before the freight carrier leaves. Please inspect the outer shipping box carefully. If you see any damage, or possible damage condition on the shipping box, it is important to select “YES” on the question: “Is there damage to the exterior packaging?” field. If this option is not available on the delivery paper, please also note this in writing on the delivery papers.
Shipping damage happens very rarely, but in the case any visible damage is observed on your item(s), you can choose any of the following options:
- If minor damage, carefully make notes of all the damage or issues on the delivery papers and take photos of the issues or
- You should make a detailed notation on the delivery papers describing the damage or issues, take photos of the issues, and then refuse the shipment.
Please do not discard the original packaging. Immediately, or on the same business day, please call us at 864-663-2271. You can also send the photos via e-mail to email@example.com We will immediately contact the manufacturer and guide you through the steps of resolving the problem. It is critical that these steps be followed, or it will be customer’s responsibility to resolve any issues at customer’s cost.
- If you would like to keep the packaging, ask the trucking company at the time of delivery.
- We will do our best to provide all free services possible. However, we do not guarantee all free services are available for all orders or in all areas.
- It is the customer’s responsibility to insure products purchased will fit in desired location within delivery – Adequate clearance will be required for delivery.
- If the home bar or furniture is shipped via UPS, FedEx or any small freight company. The White Glove Delivery and Set Up service will not be performed.
- Unfortunately, we or the trucking companies are unable to guarantee any ship dates or delivery dates. Trucking company schedules are Monday through Friday during regular business hours. Additional fee may apply if requiring a special delivery appointment outside of trucking company’s regular delivery hours or if a specific delivery timeframe is needed.
- Please do not refuse the shipment unless the merchandise is damaged, or you will be charged for a refused shipment fee 25% of invoice total plus all shipping charges.
- Products lost during shipment are very rare. However, if this occurs, please contact us within 3 days from the delivery date provided by the shipping carrier. We will replace your item at no cost in the event of loss during shipment. Please follow the procedure below:
- If you did not receive the package, but the shipping carrier indicated that the package was delivered please call the pertinent shipping carrier UPS (800-742-5877) of FedEx (800-463-3339) IMMEDIATELY (no later than 3 business days after the expected carrier delivery) and notify them that you DID NOT receive your package.
- Please contact us at firstname.lastname@example.org or call us at 864-663-2271 and let us know that you DID NOT receive your package.
- If the carrier confirms that your package has been lost, we will initiate the process to re-ship another item to you at no additional cost. The investigation process from the shipping company may take a few business days. We MUST have a confirmation from the shipping company to verify that your package is truly lost and can’t be found before a new replacement item is shipped to you. The replacement order will be shipped via the shipping method requested on the initial order.